Versand

SHIPPING POLICY

Order Processing
All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with your tracking number once your order has been shipped.

Shipping Rates
We offer free worldwide shipping on all orders, with no minimum purchase required.

Delivery Times
Delivery times vary depending on the product and your location. Estimated delivery times are displayed at checkout for each item before you complete your purchase.

Please note that these are estimates only and are not guaranteed. Actual delivery times may vary due to customs processing, carrier delays, or other factors outside our control.

Tracking Your Order
Once your order has shipped, you will receive a tracking number by email. You can use this number to track your package through our carrier's website. Please allow 3-5 business days for tracking information to become available after receiving your shipping confirmation.

Customs, Duties and Taxes
Aora Store is not responsible for any customs fees, import duties, or taxes that may be applied to your order upon arrival in your country. These charges are the sole responsibility of the customer. We recommend checking with your local customs authority for more information before placing your order.

Lost or Delayed Packages
If your package has not arrived within the estimated delivery timeframe, please contact us at flowenster.g@hotmail.com. We will do our best to locate your package and resolve the situation. Please note that we are not responsible for delays caused by customs, carriers, or events beyond our control.

Incorrect Shipping Address
Please ensure that your shipping address is correct before placing your order. Aora Store is not responsible for orders delivered to an incorrect address provided by the customer. If you realize you have entered the wrong address, contact us immediately at flowenster.g@hotmail.com. We will do our best to update it before the order is shipped, but we cannot guarantee changes once processing has begun.

Contact Us
For any questions regarding your shipment, please reach out to us at flowenster.g@hotmail.com.